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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Security Intelligence: Essential Decision Support for Security, Compliance and Risk Management Operations by SenSage Inc. December 01, 2009 - (Free Research) The digital infrastructure used by businesses and governments is more sophisticated, more complex and more vital than ever. Read this paper to learn about Security Intelligence and Event Data Warehouse solutions that are purpose-built to address the decision support requirements of security, risk, and compliance operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd. November 30, 2009 - (Free Research) Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Instantis Goes Green, Saves Green with Dell by Dell, Inc. and Intel August 24, 2009 - (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Emprise 5000 in Mixed Application Environments: Fast, Reliable, Low-Cost Storage for Email, Database, Backup, and More by Xiotech Corporation March 19, 2009 - (Free Research) Xiotech’s Emprise 5000 system is a proven choice for direct-attached storage supporting a single, high-performance application. This document includes benchmark test results of a single Emprise 5000 system effectively supporting simultaneous email, database, and backup application loads -- with performance to spare. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

HP Data Protector 6.1 Software: VMware Integration Installation Best Practice by Hewlett-Packard Company June 10, 2009 - (Free Research) This white paper provides information on how to plan and install the HP Data Protector VMware Integration in different ways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft April 01, 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Rapid Data Recovery for Credit Union Core Processing Applications by Vision Solutions December 2008 - (Free Research) EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative by BoxTone October 2009 - (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc. May 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Online Services Delivers Enterprise-class Communications to Growing Retail Business by Microsoft November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free. by Citrix July 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now. (DOWNLOAD) GO TO DOWNLOAD

Choosing the right authentication method for your business by SafeNet, Inc. September 2009 - (Free Research) Authentication technologies have struggled to keep pace with organizational needs including cost reduction, support for multiple user types and support for high-risk applications over the Internet. View this webcast to gain insight on current authentication technologies and explore guidelines to help you pick the right authentication technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

AppPoint’s Proxy for IBM-Rational Functional Tester to support Oracle Forms by IBM October 2009 - (Free Research) Read this paper to learn about Rational® Functional Tester, an object-oriented automated testing tool that tests Windows®, .Net, Java™, HTML, Siebel and SAP applications, and lets you record reliable and robust scripts that can be played back to validate new builds of a test application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InstallShield 2010 Premier Edition Download - Free Trial! by Flexera Software October 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix October 2009 - (Free Research) Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ISE Opens Cash-Savings Spigot for Forbes Energy Services by Xiotech Corporation November 2009 - (Free Research) A thorough evaluation determined that Forbes needed a new email system and efficient storage to support it. Forbes selected Xiotech’s Emprise™ 5000 storage system, featuring patented Intelligent Storage Element (ISE™) technology, which allowed the company to improve the performance and reliability of its email system, while reducing service fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CA Spectrum Service Assurance Product Brief by CA November 2009 - (Free Research) Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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