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Customer Experience IQ Report by Vovici October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security August 03, 2009 - (Free Research) Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Analytics-Driven Business: How Parallel, Columnar Database Technologies Power Operations Management by ParAccel February 01, 2009 - (Free Research) As the speed of business intensifies, C-level executives are struggling to implement effective strategies that give their companies a competitive edge. Operational Strategy and Operations Management (OM) are two business fields that work together to help executives set and manage business strategy based on quantitative analysis, not gut feel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Increase Application Performance Up To 5X With Adaptec MaxIQ™ SSD Cache Performance Solution by Adaptec, Inc. October 28, 2009 - (Free Research) Today’s data centers and cloud computing environments require increased I/O performance to support large-scale applications such as databases, web servers, e-commerce applications, file servers, and email. This whitepaper focuses on the performance benefits of using the Adaptec MaxIQ™ SSD Cache Performance Solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's New in Apache Lucene 2.9 by Lucid Imagination October 01, 2009 - (Free Research) Since its introduction nearly 10 years ago, Apache Lucene has become a competitive player for developing extensible, high-performance full-text search solutions. This white paper describes the new features and improvements in the latest version, Apache Lucene 2.9. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Starting a Search Application by Lucid Imagination April 01, 2009 - (Free Research) There are many ways that people come to the conclusion that they need a search application, and a variety of ways in which they can then proceed. Here are some of the steps that users often consider (or maybe should consider) before they're ready to start building an application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies October 21, 2009 - (Free Research) This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. (EZINE) VIEW ABSTRACT | GO TO

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft August 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increasing ROI with Data Services by Oracle Corporation August 2008 - (Free Research) This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to XML Gateways: Best Practices, Benefits & Requirements by Forum Systems September 2009 - (Free Research) This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying FIPS-Certified XML Gateways in Federal, State and Local Government Agencies by Forum Systems September 2009 - (Free Research) Learn why FIBS 140-2 validation is necessary for XML Gateways used in building secure, robust and scalable Service Oriented Architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-Channel Mayhem: Tapping the Customer Experience for Competitive Advantage by SAS Institute Inc. August 2009 - (Free Research) This webcast focuses on results from compelling research that is focused on multi-channel customer management. This research will help marketers better manage the multi-channel customer experience and develop future strategies. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: A Look at Hosted Exchange and Hosted Email by USA.NET, Inc. August 2009 - (Free Research) Nowadays, more and more IT shops are considering hosted Exchange services rather than running their mail server locally. They need to decide whether or not it is right for their company. Take a deeper look at hosted Exchange and hybrid models in this presentation transcript of the 'A Look at Hosted Exchange and Hosted Email' webcast. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Infor Permission-based Marketing Campaigns by Infor CRM July 2009 - (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Dell™ Reference Architecture Overview for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. May 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blue print or a starting configuration, for designing Microsoft® Exchange Server 2007 storage in a virtualized server environment using Dell™ EqualLogic™ arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft April 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10GbE, Servers, Storage and Virtualization – Interoperability Review and Highlights by Dell, Inc. June 2009 - (Free Research) Organizations can benefit from the advantages of 10GbE, consolidation on Dell PowerEdge blade servers, and virtualization with VMware. By implementing 10GbE solutions, organizations can enjoy the economies they hoped to obtain by consolidating and virtualizing their server environment, along with increased performance, reliability, and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Lloyd's TSB Corporate Markets by Data Domain May 2009 - (Free Research) Following a thirty day pilot test of the proposed Data Domain solution, Lloyds TSB Corporate Markets implemented two Data Domain DD430 restorers and one DD460 restorer; they gained instantaneous data replication capability, scalability, and other benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Implementing an Effective Email Archiving Strategy by RSD August 2009 - (Free Research) In this expert podcast, learn best practices for implementing an effective email archiving strategy. Determine which archiving method works for your company and get tips to prepare for proper set-up. Listen to this podcast to get your archiving questions answered to ensure message security. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Why Your Organization Needs to Implement DLP (Data Loss Prevention) by Blue Coat October 2008 - (Free Research) Sometimes a bad egg will exploit a security vulnerability on purpose for personal gain. Much more often, though, expensive data loss incidents are caused by good people who just made an honest mistake. A good DLP solution will protect from the few bad ones who are trying to hurt the business, and also from the many good - but fallible - employees. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy by Esker Inc. July 2009 - (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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