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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp October 30, 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. (EGUIDE) VIEW ABSTRACT | GO TO

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Truths About Enterprise Data Protection by PGP Corporation December 22, 2008 - (Free Research) How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Panda Cloud Protection: Simply… Evolution by Panda Security November 30, 2009 - (Free Research) Panda Cloud Protection is an innovative service hosted by Panda Security and managed by security providers, delivering uninterrupted, hands-free protection for endpoints and email. Read on to learn more about hosted security services and what they have to offer. (DATA SHEET) VIEW ABSTRACT | GO TO

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft August 23, 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

InstallShield 2010 Premier Edition Download - Free Trial! by Flexera Software October 28, 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

E-Guide: Selecting the Right Email Archiving Tool for Your Business by RSD September 01, 2009 - (Free Research) Read this guide to learn the top ten questions that should be asked when evaluating archiving tools and learn how to determine which archiving features are essential for your business environment. Above all, you will learn the best practices that are most critical in ensuring your email archiving initiative meets all legal and regulatory demands. (EGUIDE) VIEW ABSTRACT | GO TO

GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd. November 30, 2009 - (Free Research) Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Dell™ Reference Architecture Overview for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. May 01, 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blue print or a starting configuration, for designing Microsoft® Exchange Server 2007 storage in a virtualized server environment using Dell™ EqualLogic™ arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Legal Discovery and Your Messaging Environments: What's Important and Why! by Unify November 23, 2009 - (Free Research) In this webcast, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc. November 24, 2009 - (Free Research) This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix October 20, 2009 - (Free Research) Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Legal Discovery and the Notes Administrator by Unify November 23, 2009 - (Free Research) In this podcast, learn about your role in legal discovery. Discover how archiving systems can help meet compliance standards and learn the ins and outs of legal discovery and compliance. Determine how to make sure your company's information is properly archived. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Addressing "The Unlucky Seven" - Security and Compliance Issues That Matter Most to the Mid-Market Organization by ArcSight, Inc. May 19, 2009 - (Free Research) This webinar will go through the most critical challenges faced by mid-market companies, and illustrate how collecting and analyzing event data across the enterprise can address those challenges in the context of budget and staff constraints. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company September 01, 2009 - (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISE Opens Cash-Savings Spigot for Forbes Energy Services by Xiotech Corporation November 23, 2009 - (Free Research) A thorough evaluation determined that Forbes needed a new email system and efficient storage to support it. Forbes selected Xiotech’s Emprise™ 5000 storage system, featuring patented Intelligent Storage Element (ISE™) technology, which allowed the company to improve the performance and reliability of its email system, while reducing service fees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CA Spectrum Service Assurance Product Brief by CA November 20, 2009 - (Free Research) Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solution Brief: Data Protection for Midsize Organizations by McAfee, Inc. August 19, 2009 - (Free Research) Data is the lifeblood of any organisation, and one of the five greatest threat vectors faced by a midsise organisation. Whether you want to address all five areas or concentrate on data protection, McAfee has proven products and a dedicated focus to meet the requirements of your organisation. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Email Archiving: Understanding the Reasons, Risks and Rewards by Proofpoint, Inc. October 2008 - (Free Research) Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI WebMonitor: Web Security for the ISA Server - 30 Day Trial and Freeware! by GFI Software Ltd. May 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 205,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Mainsoft Webcast Dec 9: Drive SharePoint Adoption in Notes Shops by Mainsoft Corporation December 2009 - (Free Research) Lotus shops that have adopted Microsoft SharePoint are struggling to meet their collaboration goals. Learn how to promote user adoption by integrating SharePoint with email, and review IT options for integrating the two channels – including email migration and Notes-SharePoint coexistence strategies. Register Now! (WEBCAST) GO TO WEBCAST

Business-Driven Virtualization: Optimizing Insight and Operational Efficiency in the Dynamic Datacenter by Hyper9, Inc. November 2009 - (Free Research) In this profile you will explore how to maximize future investment returns in more detail and review the key requirements for optimization solutions. You'll then be introduced to the Virtualization Management Maturity Model, an assessment and planning guide for achieving greater operational efficiency at any stage of virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring The Availability of Blackberry Enterprise Server by Double-Take Software October 2009 - (Free Research) In order to implement a plan for protecting and backing up BlackBerry handhelds, it's important to understand how the Blackberry Enterprise Server solution works within an existing email environment. This paper gives a quick lessong to that end, then concentrates on ensuring the availability of the Blackberry Enterprise Server (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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