Web, Video and Audio Conferencing | Unified Communications / Voice & Data Convergence | Technology Outsourcing | Business Process Management (BPM) | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Customer Service (General) | Messaging Solutions

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Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 22, 2008 - (Free Research) There are only so many hours in the day, do you really want your employees spending valuable time managing your business's information technology (IT) system? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Secret: A Need to Know brief on Storage Security by NetApp July 2008 - (Free Research) Check out this webcast to learn about the importance of storage security tools and how data encryption and key management can increase your company's security and business continuity. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Unified Communications Merges With IP Telephony In 2007 by Forrester Research (E-mail this company) Sponsored by: Avaya Inc. February 2007 - (Free Research) IP communications has evolved from a replacement technology for telephone systems into unified communication (UC) applications that improve worker productivity and reduce business delays in reaching key decision-makers. Although the UC market is a developing one, learn how it enables companies to gain new value from investments in IP telephony. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Converged Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stopping Spam and Other E-Mail Threats by Cisco Systems, Inc February 2008 - (Free Research) Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Getting a business team to work together no longer depends on occupying conference rooms, much less on managers leading huddles or shift briefings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Next Generation of Web Conferencing by Adobe Systems, Inc. March 2008 - (Free Research) This white paper explores the ability to have a more productive and engaging web conferencing experience-while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailEssentials by GFI Software, Inc. GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI MailSecurity by GFI Software, Inc. GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI MailArchiver by GFI Software, Inc. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defining Telepresence: How Can It Help Your Organization? by Polycom, Inc. July 2008 - (Free Research) This paper examines Telepresence, a revolutionary visual communications technology, and shows how it meets the complex needs of today's organizations for reducing costs, improving productivity, and realizing their environmental responsibilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Ensure High Performing Web 2.0 Applications by Keynote Systems March 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG. July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What SAP Project Managers Need to Know about Managing Changes across a 5 System Landscape by Revelation Software Concepts July 2008 - (Free Research) This paper provides a high-level overview of a range of change control challenges specific to 5 system landscapes and offers a safe and flexible approach to managing change using Rev-Trac change control technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Omneon – A Considered Route to Success? by Omneon July 2008 - (Free Research) Omneon has mapped out a plan to gradually move further into the large-corporate market for storage that supports unstructured content. This includes audio, video and digital images. Omneon’s ultimate aim is to be a key player in the general storage market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Selecting a Videoconferencing Application for Unified Communication by TANDBERG. March 2008 - (Free Research) If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technology Brief: Achieving Comprehensive Protection with IPS and ETM by Sourcefire July 2008 - (Free Research) Check out this white paper and learn how your company can benefit from the enhanced intrusion defense capabilities of enterprise threat management (ETM) tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Great Email Security Debate: Appliances, Saas, or Virtual? by Proofpoint, Inc. July 2008 - (Free Research) Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless. So where do you start? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Case for Server-Based Messaging Security Solutions - Webcast by Sunbelt Software. August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Social Networking: Brave New World or Revolution from Hell by MessageLabs. June 2008 - (Free Research) Social networking makes it easier than ever to communicate online in real time, democratizing the Web and deluging cyberspace with information and opinions posted by millions of people. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A CIO's Playbook for Achieving Software Agility with Scrum by Rally Software Development Corp. August 2008 - (Free Research) The pressures of a truly global economy cause today’s business to increasingly rely on their ability to produce software as a key competitive advantage. This whitepaper is a “playbook” of ideas about implementing Scrum within an enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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