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Your search for keyword: Customer Service/Help desk returned 63 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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E-Mail Management | Collaborative Tools | Email Archiving | Web, Video and Audio Conferencing | Messaging Solutions | Business Process Management (BPM) | Unified Communications / Voice & Data Convergence | Business Intelligence Solutions | Customer Service (General) | E-mail Servers

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Stopping Spam and Other E-Mail Threats by Cisco Systems, Inc

February 2008 - (Free Research) Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

GFI FAXmaker by GFI Software, Inc.

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc

February 2008 - (Free Research) Getting a business team to work together no longer depends on occupying conference rooms, much less on managers leading huddles or shift briefings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Save Paper and Expenses by Going Mobile by Cisco Systems, Inc

February 2008 - (Free Research) Paper is a large expense that small and medium-sized businesses (SMBs) can easily cut and by going paperless, SMBs can also reduce toner, ink, electricity, and other related costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc

February 2008 - (Free Research) There are only so many hours in the day, do you really want your employees spending valuable time managing your business's information technology (IT) system?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Ensure High Performing Web 2.0 Applications by Keynote Systems

March 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Agile Software Lifecycle Management on Demand by Rally Software Development Corp.

From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG.

July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Swiss Colony Faxing with Financial Efficiency through FlyDoc by Esker Inc.

February 2008 - (Free Research) By implementing a hosted solution, The Swiss Colony is able to eliminate prohibitive setup charges, volume minimums and ongoing costs associated with fax hardware.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry for Insurance - Solutions for Agents, Brokers and Insurers by BlackBerry

August 2008 - (Free Research) Insurance companies struggle keep up with their customers' demands for real-time business processes. Learn how to change the way you do business with fingertip access to internal systems and customers giving them the service they expect.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

GFI MailArchiver by GFI Software, Inc.

GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc.

July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A CIO's Playbook for Achieving Software Agility with Scrum by Rally Software Development Corp.

August 2008 - (Free Research) The pressures of a truly global economy cause today’s business to increasingly rely on their ability to produce software as a key competitive advantage. This whitepaper is a “playbook” of ideas about implementing Scrum within an enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Microsoft Office SharePoint Server by Blue Coat

July 2008 - (Free Research) Blue Coat Systems provides an end-to-end solution to regain performance, minimize bandwidth usage, and reduce the time to complete all SharePoint Server 2007 operations, whether it is for information or content management, collaboration and workflow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Email Marketing Deliverability Guide by Listrak.

January 2008 - (Free Research) In this white, learn ways to ensure e-mails in your marketing campaign bypass internet filters and escape junk mail folders. The experts at Listrak have the details for you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Mastering Online Communities: Benefits and Best-Practices for Implementing a Customer Community by Jive Software

June 2008 - (Free Research) In this webcast series, explore best-practices from industry leaders at companies like Intel and Turner Broadcasting/CNN, as they share strategies on how to start, grow, and maximize the benefits of online customer communities.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Business Value of Web 2.0 Technology by IBM.

June 2008 - (Free Research) It's fast becoming a Web 2.0 world. Read this paper to learn how to take advantage of new technologies and tap into the collective knowledge of employees, customers, and influencers.
(WHITE PAPER) GO TO WHITE PAPER

Choose Your Collaboration Destiny by IBM.

August 2008 - (Free Research) Test your skills real-time and learn how IBM collaboration solutions - backed by Web 2.0 technology - are greatly assisting businesses to take collaboration to the next level across employees, customers, suppliers, and partners.
(VIDEOCAST) GO TO VIDEOCAST

Do you have enough time not to be on Advanced Sametime by IBM.

June 2008 - (Free Research) As business accelerates, the need for employees to communicate and collaborate with one another becomes increasingly important. Customers expect answers fast, or they’ll simply go elsewhere to get them. Read this paper to learn more.
(WHITE PAPER) GO TO WHITE PAPER

Why Video Is Strategic in Financial Services by TANDBERG.

March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovative Collaboration to Advance Your Business by IBM.

July 2008 - (Free Research) In this white paper learn how to bypass the challenge of adding new collaborative capabilities to what you already have and how to deal with dispersed content sources and system redundancies.
(WHITE PAPER) GO TO WHITE PAPER

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc.

August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations worldwide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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