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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft August 23, 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increasing ROI with Data Services by Oracle Corporation August 14, 2008 - (Free Research) This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Voice, Video and Data Convergence: A best-practice approach for transitioning your network infrastructure by Blue Coat December 02, 2008 - (Free Research) Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 by IBM September 10, 2009 - (Free Research) This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company September 01, 2009 - (Free Research) Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 20, 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Application Performance Up To 5X With Adaptec MaxIQ™ SSD Cache Performance Solution by Adaptec, Inc. October 28, 2009 - (Free Research) Today’s data centers and cloud computing environments require increased I/O performance to support large-scale applications such as databases, web servers, e-commerce applications, file servers, and email. This whitepaper focuses on the performance benefits of using the Adaptec MaxIQ™ SSD Cache Performance Solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

What's New in Apache Lucene 2.9 by Lucid Imagination October 01, 2009 - (Free Research) Since its introduction nearly 10 years ago, Apache Lucene has become a competitive player for developing extensible, high-performance full-text search solutions. This white paper describes the new features and improvements in the latest version, Apache Lucene 2.9. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Starting a Search Application by Lucid Imagination April 01, 2009 - (Free Research) There are many ways that people come to the conclusion that they need a search application, and a variety of ways in which they can then proceed. Here are some of the steps that users often consider (or maybe should consider) before they're ready to start building an application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies October 21, 2009 - (Free Research) This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Experience IQ Report by Vovici October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. (EZINE) VIEW ABSTRACT | GO TO

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Introduction to XML Gateways: Best Practices, Benefits & Requirements by Forum Systems September 2009 - (Free Research) This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying FIPS-Certified XML Gateways in Federal, State and Local Government Agencies by Forum Systems September 2009 - (Free Research) Learn why FIBS 140-2 validation is necessary for XML Gateways used in building secure, robust and scalable Service Oriented Architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-Channel Mayhem: Tapping the Customer Experience for Competitive Advantage by SAS Institute Inc. August 2009 - (Free Research) This webcast focuses on results from compelling research that is focused on multi-channel customer management. This research will help marketers better manage the multi-channel customer experience and develop future strategies. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security August 2009 - (Free Research) Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: A Look at Hosted Exchange and Hosted Email by USA.NET, Inc. August 2009 - (Free Research) Nowadays, more and more IT shops are considering hosted Exchange services rather than running their mail server locally. They need to decide whether or not it is right for their company. Take a deeper look at hosted Exchange and hybrid models in this presentation transcript of the 'A Look at Hosted Exchange and Hosted Email' webcast. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Infor Permission-based Marketing Campaigns by Infor CRM July 2009 - (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enabling the Analytics-Driven Business: How Parallel, Columnar Database Technologies Power Operations Management by ParAccel February 2009 - (Free Research) As the speed of business intensifies, C-level executives are struggling to implement effective strategies that give their companies a competitive edge. Operational Strategy and Operations Management (OM) are two business fields that work together to help executives set and manage business strategy based on quantitative analysis, not gut feel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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