Mobile Field Sales/ Wireless Connectivity Software, Hardware, Services and Research Papers

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Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company

September 01, 2009 - (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.

(WHITE PAPER)

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How You Can Tame the Smartphone Monster by Cisco Systems, Inc.

November 20, 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.

(WEBCAST)

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Efficient Mobile Messaging: Why Windows Phones on Exchange Server is the Best Mix for Your Enterprise by Microsoft

November 20, 2009 - (Free Research) In this second podcast in a series of three, Augusto Valdez of Microsoft discusses the new mobile messaging features of Exchange 2010. Specifically, Valdez highlights the ease of implementing mobile messaging with Exchange 2010 and how to secure and manage devices once they are deployed in an organization.

(PODCAST)

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Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft

November 19, 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.

(WHITE PAPER)

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How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun® by Marathon Technologies

September 10, 2009 - (Free Research) This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments.

(WHITE PAPER)

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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative by BoxTone

October 2009 - (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.

(WHITE PAPER)

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Integrating the Cisco® Unified Presence Server in Your Unified Communications Network by Global Knowledge

August 2009 - (Free Research) Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).

(WHITE PAPER)

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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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